CANCELLATIONS, REFUNDS & NO SHOWS

• We respectfully request 48 hours notice for all cancellations or re-scheduling of any appointment.

• $25 deposit will be required to secure your appointment, the deposit will come off the total price of your appointment booked. The remaining cost can be paid in full at your time of booking/on the day of your appointment/via card, transfer, cash or After-Pay.

• In the event of cancellations within 48 hours (or less) of a booking, $25 deposit payment (including any deposits and any subsequent payments) made shall be non-refundable.

• Pre-paid treatments, the full cost of treatment will be forfeited. 

• Refunds will be provided where required in accordance with the Australian Consumer Law. We want you to be a satisfied client so if our service or product is faulty it may either be replaced, refunded or complimentary treatment. We don’t refund for change of mind.

• If Saturday appointments are cancelled, re-scheduled or no shows within 48hours (or less), we will require a $50 fee. not including deposit.

  Please kindly respect our small business AmazeSmiles.

  Our time is extremely important and especially weekend appointments. If 48 hours notice is given then we can easily fill appointment times that can’t be attended.

Thank-you

XOX